Support for AWS Architect Scenario Prep. Check the answers below before reaching out — most questions are answered here.

About the App

AWS Architect Scenario Prep is a premium, no-subscription study app for the AWS Certified Solutions Architect – Associate (SAA-C03) exam, built around architecture decisions, service trade-offs, diagrams, and failure analysis — not service-name memorization.

Frequently Asked Questions

I purchased Lifetime Access, but the app still shows the free version.

First, quit the app completely and reopen it on a strong network connection. Then open Settings and tap Restore Purchase. As long as you're signed in to the same Apple Account used for the original purchase, your access will be restored immediately (this is a one-time purchase — restoring never charges you again). If it's still showing as free, check that the purchase appears in the purchase history of the Apple Account you used. If it's there but still isn't unlocked, contact Apple Support.

I got a new device. Do I keep my purchase?

Yes — tap Restore Purchase on the new device while signed in to the same Apple Account. Note that your study history (progress, bookmarks, mock exam results) is stored only on your previous device and does not transfer, since the app has no account system or cloud sync.

How do I cancel a purchase or get a refund?

We can't cancel purchases or issue refunds ourselves, because App Store payments are handled by Apple. You can request a refund from Apple: sign in at reportaproblem.apple.com and choose "Request a refund." Apple decides whether a refund is granted. For step-by-step instructions, see Apple's support article.

How do I delete my study data?

Delete the app from your device. Because all study data is stored locally and never leaves your device, removing the app permanently removes the data with it.

I think a question, explanation, or diagram is wrong or outdated.

Open the question's explanation screen and tap Report Issue. No account or sign-in is required. To send it to us, tap Copy Report and paste the report into the contact form. We review every report against official AWS documentation.

Does this app contain real SAA-C03 exam questions?

No. Every question, scenario, diagram, and explanation is independently written for study purposes. The app does not contain actual exam questions, exam dumps, or unauthorized AWS material.

Is my Readiness Score a guarantee I'll pass the exam?

No. The Readiness Score is a study indicator based on your practice history — it does not predict or guarantee an official exam result.

Does the app work without an internet connection?