Support page for Security Scenario Prep. Please check the items below first if you run into any issue.
Security Scenario Prep is an independent, no-subscription practice app for the AWS Certified Security – Specialty (SCS-C03) exam, built around IAM policy reasoning, incident response sequencing, log investigation, KMS and data protection decisions, and Organizations governance.
A. First, quit the app completely and reopen it on a strong network connection, then try "Restore Purchases" in Settings or on the purchase screen. It restores correctly under the same Apple Account (since this is a one-time purchase, no further charge occurs). If it still isn't unlocked, check that the purchase appears in the purchase history of the Apple Account you used. If it's there but still isn't unlocked, contact Apple Support.
A. Yes — use "Restore Purchases" under the same Apple Account. Study history and progress are stored on-device only, so they do not transfer automatically to a new device.
A. We can't cancel purchases or issue refunds ourselves, because App Store payments are handled by Apple. You can request a refund from Apple: sign in at reportaproblem.apple.com and choose "Request a refund." Apple decides whether a refund is granted. For step-by-step instructions, see Apple's support article.
A. Settings > Reset Progress Data, or delete and reinstall the app.
A. Enable the study reminder in Settings, and confirm notifications are allowed for this app under iOS Settings > Notifications.
A. All questions, Labs, and explanations in this app are independently created study content, not official exam questions. If you spot an error, please let us know using the contact form below — we review and correct reported issues.
Independent study aid. Not affiliated with, endorsed by, or sponsored by Amazon Web Services, Inc. AWS and related marks are trademarks of Amazon.com, Inc. or its affiliates.
Practice content is independently authored. No actual exam questions or brain dumps are used. Readiness is not a pass probability. Official exam policies and objectives should be confirmed on the AWS website.